Based in New York, Sergio Restrepo works in Global Digital Marketing. His posts explore Customer Centricity through the lens of a marketer. 

CONNECTED HUMAN HEALTHCARE

CONNECTED HUMAN HEALTHCARE

DELIVERING ON THE PROMISE OF PERSONALIZED, CONNECTED, AND RESPONSIVE CARE.

In just a few short years, tech has come a long way, and the human healthcare system has evolved accordingly to keep up with these changes. What was once thought to be a far-fetched and futuristic concept is now the new norm of healthcare – connected human healthcare. The future of healthcare is already here. All we need to do is use this to our advantage in order to provide much more optimized healthcare tools that cater to the patients’ every needs.

Nowadays, mobile apps are so widespread that we use it to provide better healthcare and treatment by keeping the patients updated and connected. Besides reminding the patients to take their meds on time or showing them regular updates about their condition through mobile apps, we help healthcare providers and pharmaceutical companies with our tech as well. All in all, we create a sustainable and friendly system that allows the patient to feel more cared about by providing them with personalized care.

So how can connected human healthcare be beneficial to make our treatment system better? Let’s take a look.

HEALTHCARE & LIFE SCIENCES –

Tech has brought about significant advancements in healthcare and life sciences with better connectivity and higher expectations. Caregivers utilize this opportunity and use the social, mobile and cloud technologies to make your system more patient-centric.

MEDICAL DEVICES –

Many modern products are connected to us via mobile apps, and the health care industry is catching up to this trend fast. Innovative tech connects medical devices to us in a similar way thus allowing companies to provide top-notch user experience for both patients and physicians. Besides, the accuracy of our tech also helps in saving lives.

MEDICINES –

In this age of information, all potential customers expect to get all necessary info on their drug on their smartphones or the internet. Connected human healthcare provides all content that the patients and physicians are looking for across any device, and can remind them to take meds on time.

CAREGIVERS –

IT IS NOW POSSIBLE FOR PROVIDERS TO HELP PATIENTS ENGAGE WITH THE CARE TEAM IN A MUCH MORE PERSONALIZED WAY. EVERY MEMBER OF THE CARE TEAM CAN NOW BE A FRIEND TO THE PATIENT INSTEAD OF JUST ANOTHER PERSON ON THE TEAM. THIS CAN RESULT IN THE PATIENT FEELING MORE POSITIVE ABOUT THE HEALTHCARE, WHICH IS MORE LIKELY TO RESULT IN A DESIRABLE OUTCOME.

HASSLE-FREE PAYMENT SYSTEM –

Healthcare payers are in a fierce competition these days. Connected human healthcare techs allows you to provide optimized health plan choices, helps in finding a doctor and keeps up with the billing process altogether.

HUMAN 2 HUMAN

HUMAN 2 HUMAN

UTILIZING TECHNOLOGY TO ENHANCE THE CUSTOMER EXPERIENCE

UTILIZING TECHNOLOGY TO ENHANCE THE CUSTOMER EXPERIENCE